BANDAI NAMCO ENTERTAINMENT TAIWAN LTD.
PRIVACY POLICY

Last Updated: May 22, 2018

This Privacy Policy explains how information about you is collected, used and disclosed by BANDAI NAMCO Entertainment Taiwan Ltd. (“BNET”, “us”, “we” or “our”) when you use our websites, games, mobile applications and other online products and services that contain this policy (collectively, the “Services”) or when you otherwise interact with us. BNET is the data controller of your personal information for purposes of the EU General Data Protection Regulation.

We may change this Privacy Policy from time to time. If we make changes, we will notify you by revising the date at the top of the Privacy Policy and, in some cases, we may provide you with additional notice (such as by adding a statement to the homepage of our Services or sending you a notification). If you do not agree to the changes, please do not use our Services or otherwise provide us with your personal information. We encourage you to review the Privacy Policy whenever you access the Services to stay informed about our information practices and the ways you can help protect your privacy.

I. Collection of Information

Information You Provide to Us

We collect information you provide directly to us. For example, we collect information when you create an account, interact with other users, request customer support, sign up to receive newsletters, participate in surveys or otherwise communicate with us. The types of information we may collect include your username, password, email address and any other information you choose to provide.

Information We Collect Automatically When You Use the Services

When you access or use our Services, we automatically collect information about you, including:

Information We Collect From Other Sources

We may also obtain information from other sources as far as it is necessary to perform our Services, and combine that with information we collect through our Services. For instance, we may collect game ranking and achievement status from your console or mobile operating system game center application. Additionally, when you complete in-app purchases, we may collect information about you from the provider of your device operating system when they process the purchases on our behalf. Please note that we do not receive your payment method information from the operating system providers. In all other cases we will ask you to authorize us to collect, store, and use personal information (name, e-mail, profile picture, friend list) from third parties(such as Facebook or Google).

II. Use of Information

We only collect, store and use your information if you have consented to it or, to the extent that it is necessary (i) for the performance of your agreement with us; (ii) to comply with our legal obligations; or (iii) for the purpose of our legitimate interests, including operating, evaluating and improving our global business. We have carefully balanced our legitimate business interests against your data protection rights. Please contact us using the contact details provided below if you have questions on this balancing of interests. We (or a third party on our behalf) may collect, store and use information about you for the following purposes for the periods necessary to achieve such purposes:

III. Sharing of Information

We do not share, sell, transfer or otherwise exchange your personal information with third parties, unless required for the provision of our products or services, otherwise in accordance with this Privacy Policy, or permitted by law or unless you have given us consent. In compliance with the aforementioned, we may share information about you as follows or as otherwise described in this Privacy Policy:

IV. Advertising and Analytics Services Provided by Others

We may allow others to provide analytics services on our behalf and to serve advertisements within our Services. These entities may use technologies to automatically collect information about your device and your use of our Services, including IP address, device ID, in-game log (login,tutorial), in-game consumption, played stages, player level and time spent on pages within our Services, and links clicked within our Services. This information may be used by us and others to, among other things, maintain, improve, and analyze the functioning of our Services and deliver contextual or targeted advertising that may be of interest to you. The use of your information by these third parties is covered by their respective privacy policies, and we do not control and are not responsible for the privacy practices of third parties.

Some of our Services will, with your prior consent, combine game play and analytic information with information collected from other BANDAI NAMCO Entertainment Taiwan games, games from our group companies, and other third party sources to analyze game and monetization trends, create profiles of categories of players, create new games and services, and perform other analytics. We also use certain information collected through our games for advertisement targeting outside of the game. This includes creating profiles of types of players by combining your data with information from our advertising partners, providing the data to our ad agencies and ad platforms to target advertisements of our (and our group company) games and services to you outside of this game, and otherwise performing advertising analytics and performance metrics.

The third-party analysis service providers currently working with us in the game service are Facebook, Google (Firebase / AdMob), AppsFlyer. For more information on our analytic and advertisement practices and partners, and how to opt-out, please visit: http://payment.bandainamcoent.com.tw/opt-out

V. Social Sharing Feature

The Services may offer social sharing features or other tools, which let you share actions or link the Services with social media. The use of such features enables the sharing of information with your friends or the public, depending on the settings you establish with the social media platform. For more information about the purpose and scope of data collection and processing in connection with social sharing features, please visit the privacy policies of the social media platforms.

VI. Security

We take reasonable technical and organizational measures to help protect information about you from loss, theft, misuse and unauthorized access, disclosure, alteration and destruction. However, no transmission over the internet can ever be guaranteed secure so we cannot guarantee the security of any personal information that you transfer over the internet to us.

VII. Storing and deleting data

Personal information collected through the Services is being stored and deleted in compliance with privacy requirements. All data will be de-identified or deleted if no longer required for the purposes mentioned above, unless further retention is required by law. Please contact us using the contact details provided below, if you have any questions with respect to our data retention practices.

VIII. International Transfers

Personal information that we collect from you is usually transferred, stored and processed in Singapore. Please be aware that we may transfer your personal information to locations outside of your country which may not offer the same level of data protection as your country’s laws. However, our collection, storage and use of your personal information will continue to be governed by this Privacy Policy, and where we do disclose your personal information to third parties located overseas, we take such steps as are reasonable in the circumstances to ensure it is used in accordance with this Privacy Policy.

IX. Third Party Sites

Our Services contains links to other websites or services operated by third parties. Please note that this Privacy Policy applies only to our Services and we cannot be responsible for personal information that third parties may collect, store and use through their website. You should always read the privacy policy of each website you visit carefully.

X.Push Notifications/Alerts

BNET may send push notifications or alerts to your device. You can deactivate these messages at any time by changing the notification settings on your device. BNET will send push notifications or alerts with promotional content only after your prior opt-in to receiving such messages on your device.

XI. Data Protection Rights

You, and your legal guardian (if you are a minor), may be able to exercise certain data protection rights under applicable law. Your rights under applicable law may include: To exercise these rights, you should make a request using our contact details set out below. If you are not satisfied with the way we handle your request, you may lodge a complaint with a supervisory authority in your country of residence.

If you refuse to provide your personal information or request we delete or cease collecting your personal information, you may not be able to use all or some parts of our Services.

XII. Contact

If you have any questions about this Privacy Policy or our practices, please contact us by email or support page.